Job Summary
Links Global seeks a skilled and customer-focused Information Technology Support Specialist to join our dynamic IT team. The ideal candidate will provide technical assistance and support related to computer systems, hardware, and software. The IT Support Specialist will diagnose and resolve technical issues, ensure the efficient operation of computer systems, and assist end-users in maximizing the use of technology resources.
Responsibilities
Technical Support
Customer Service
System Maintenance
Documentation
User Training
Collaboration
Qualifications
Preferred Skills
- Certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST).
- Experience with remote support tools and ticketing systems.
- Knowledge of mobile device management and support.
If you are a motivated and detail-oriented individual with a passion for technology and a commitment to customer satisfaction, we encourage you to apply for this exciting opportunity to contribute to our IT team.